Privacy Policy

Last Updated: December 22, 2024

At exceptionalcatal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our 3D modeling courses and services.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

Information that you provide directly to us when you enroll in our 3D modeling courses, create an account, or contact us. This includes your name, email address, phone number, billing address, payment information, and any content you submit through our learning platform.

Technical Information

We automatically collect technical data about your device and how you interact with our website, including IP address, browser type and version, operating system, device identifiers, screen resolution, language preferences, and referring URLs.

Behavioral Information

We collect information about your usage patterns, including pages visited, time spent on pages, click patterns, course progress, completion rates, search queries, and interaction with course materials and features.

Location Information

We may collect general location information based on your IP address or device settings. This information is used to provide location-based services such as displaying maps and complying with regional regulations.

How We Use Your Information

We use the information we collect for the following purposes:

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, we process your personal information based on the following legal grounds:

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

Service Providers

We share information with trusted service providers who assist us in operating our website and delivering our courses, including payment processors, hosting providers, email service providers, and customer support platforms. These providers are contractually obligated to protect your information and use it only for specified purposes.

Third-Party Services

We use third-party services that may collect and process your information:

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you have certain rights regarding your personal information under GDPR, CCPA, and other applicable data protection laws:

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days or as required by applicable law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer personal information from the European Economic Area (EEA) or other regions with data protection laws, we implement appropriate safeguards, including:

Third-party services we use, such as Google Analytics and Google Ads, may transfer data to servers located in the United States and other countries. These transfers are governed by the privacy policies of those third parties and applicable data protection frameworks.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our data retention periods are determined based on the following criteria:

After the retention period expires, we securely delete or anonymize your personal information.

Children's Privacy

Our services are not directed to individuals under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children without appropriate parental consent.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

For users between the ages of 13 and 18, we recommend that parents or guardians review and supervise their children's use of our services and help them understand our Privacy Policy.

Use of Third-Party Services

Our website integrates with various third-party services that may collect and process your information:

Google Services

We use several Google services that process your information:

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage your Google Ads preferences through Google's Ad Settings. For more information about how Google uses data, visit Google's Privacy Policy.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings or our cookie consent banner. For detailed information about the types of cookies we use and how to manage them, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the last updated date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Exceptionalcatal

807 Broadway St NE #295, Minneapolis, MN 55413, United States

Phone: +1 612-405-8000

Email: contact@exceptionalcatal.world